Contact Team Makua at firstname.lastname@example.org for instructions on how to reset your password. For security purposes, you must use the email address registered with your product trial or license to receive password reset support.
Will I lose my usage metrics when I upgrade or uninstall MakuaMon?
When you upgrade MakuaMon, your metrics and settings are preserved and automatically upgraded. When you uninstall, this data is not removed and is available should you decide to install MakuaMon again.
How do I uninstall MakuaMon?
Using a Windows account that has administrative privileges on the computer, open the Programs and Features tool from the Control Panel. Double click the entry for MakuaMon. You will be prompted to enter the Makua Admin password for the computer. The uninstall will not complete unless the correct Makua Admin password is entered.
When I try to install, uninstall or upgrade MakuaMon, I get an error message saying I don’t have permission. What should I do?
You must use a Windows account that has administrative privileges on the computer.
What is required to install MakuaMon on my home computer?
MakuaMon is supported on Windows 10. It requires administrative privileges to install.